Privacy Policy

Privacy Policy

Introduction

Welcome to https://pharr-texas-neoprene-gaskets.rgvtruckparts.com! We take your privacy seriously and are dedicated to protecting your personal information. This comprehensive Privacy Policy explains how we handle data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://pharr-texas-neoprene-gaskets.rgvtruckparts.com.
  2. Any associated mobile applications and software services we offer.
  3. All interactions between users and our platforms, whether through browsing, purchasing, or communication.
  4. Services accessed via links on our website, though please note that third-party privacy policies apply to these instances.

Processing Activities

When you engage with us in the following ways:

  1. As an Authorized User: Using our applications and services requires creating an account, providing personal details, and interacting with our features.
  2. Visiting Our Websites: Linking to or visiting our websites includes viewing content, making purchases, or filling out forms.
  3. Communication: Receiving newsletters, emails, phone calls, or text messages from us is part of our communication channels.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes your name, username, and password hash for secure login.
  2. Payment Details: Credit card information, billing addresses, and transaction history for processing purchases.
  3. Financial Records: Banking information related to direct debits or refunds.
  4. Purchase History: Items bought from our store, order numbers, and associated metadata.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data for analytics and personalized experiences.
  6. Location Data: GPS coordinates and location services data to provide location-based services (with your consent).
  7. Feedback and Reviews: Comments, ratings, and product reviews you submit to share your opinions.
  8. Social Media Information: Data from social media platforms when you interact with our content or login via social media accounts.
  9. Product Details: Search history, preferences, and interactions with our products for improved recommendations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: Essential for navigation and basic functionality.
  2. Preference Cookies: Remember user settings and preferences for a personalized experience.
  3. Analytics Cookies: Collect data about visitors’ behavior, including page views, time spent, and referrals, to improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We adhere to legal requirements for data retention and will keep your personal data as long as necessary:

  1. Legal Compliance: We retain data to fulfill legal obligations, resolve disputes, or investigate potential violations.
  2. Business Needs: Your information may be stored for legitimate business interests, including marketing, analytics, and improving our services.
  3. Data Anonymization: Once the retention period ends, we anonymize or delete your data, ensuring it cannot be associated with you as an individual.

Security Measures

We implement robust security practices to safeguard your personal data:

  1. Encryption: Data in transit and at rest is encrypted using industry-standard protocols.
  2. Secure Processing: We engage secure third-party processors who adhere to strict privacy standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, and we regularly review access logs.

Children’s Privacy

We are committed to protecting children’s privacy:

  1. No Collection of Minors’ Data: We do not knowingly collect personal information from individuals under 18 years old.
  2. Parental Consent: If you are a parent or guardian, and you believe we have collected data from your child, please contact us, and we will take appropriate steps to ensure the deletion of such data.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  4. Restriction: Limit our processing of your data in specific situations.
  5. Data Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant authorities if you believe your rights have been violated.

Changes to Privacy Policy

We reserve the right to update this policy:

  1. Any modifications will be posted on this page, and updated dates will be provided.
  2. We encourage regular review of this policy to stay informed about how we protect your data.

Contact Us

For privacy-related inquiries or requests:

We are dedicated to handling your personal data with care and transparency. Thank you for choosing our services!